Frequently Asked Questions
Everything you need to know about your Katamu Co gear.
What is the standard shipping time for orders?
We offer standard shipping which typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
How do I return an item that doesn't fit?
We offer a 30-day hassle-free return policy. Simply visit our returns portal, print your prepaid shipping label, and send the item back in its original, unworn condition with tags attached.
Are Katamu Co products suitable for professional athletes?
Yes, our gear is engineered using high-performance, moisture-wicking fabrics designed to withstand the rigors of professional training and competitive sports.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How should I care for my high-performance apparel?
To maintain the integrity of the technical fabrics, we recommend machine washing in cold water with like colors and air drying. Avoid using fabric softeners or bleach.
Do you offer team or bulk discounts?
Absolutely. For orders of 15 items or more, please contact our sales team at [email protected] for special pricing and customization options.